Automotive Technical Advisor – Honda

Hook Are you passionate about the Honda universe and excel in customer service? Join our team and help provide an impeccable customer experience while bringing your technical expertise.

Your Responsibilities

• Welcome customers and accurately assess their maintenance and repair needs.
• Provide expert technical advice and offer clear estimates of costs and timelines.
• Ensure smooth communication between technicians and customers throughout the service.
• Coordinate interventions and follow up on files.
• Guarantee a positive customer experience from start to finish.
• Collaborate with the sales team to optimize overall satisfaction.
• Keep up with technological developments and trends in the automotive sector.
• Develop lasting relationships with clients through exceptional service.

Profile Sought

• Minimum 2 years of experience as an automotive technical advisor or in an equivalent position.
• Excellent knowledge of the Honda brand and its specifics.
• Proficiency in SERTI and E-Biz software is a significant advantage.
• Excellent communication and customer relationship skills.
• Ability to work in a team in a dynamic environment.
• Attention to detail and strong problem-solving skills.

Working Conditions and Benefits

• Health and optical insurance (dental, medication, disability insurance, life insurance).
• Travel insurance and sick leave.
• Ongoing training and professional development.
• Flexible hours.
• Employee assistance program.
• Employee discounts and benefits.
• Free parking and easy access by public transportation nearby.

Why Join Us

• Stimulating work environment focused on expertise and rigor.
• Competitive salary based on experience and qualifications.
• Opportunities for advancement within a team passionate about automobiles and service excellence.

If you fit this profile and want to bring your Honda experience to serve a winning team, this position is for you.