Technical Advisor – Customer Service and Workshop (Automobile)

Léveillé Chevrolet Buick GMC, Saint-Jérôme

Are you passionate about customer service, teamwork, and eager to grow in an environment where your energy and ideas truly make a difference? Join our team and directly contribute to customer satisfaction.

Your responsibilities

• Greet customers professionally and enthusiastically.
• Understand their needs and advise them on recommended maintenance and repairs.
• Prepare estimates and clearly explain the work to be done.
• Rigorously monitor repair progress and ensure proactive communication with customers.
• Work closely with technicians and other departments.
• Participate in the development of preventive services and maintenance programs.
• Follow up on work, open/close work orders, schedule appointments, produce estimates, handle calls, and ensure product and service sales.

Profile sought

• Minimum 1 year of experience in automotive customer service or a similar position.
• Excellent communication and interpersonal skills.
• Ability to manage multiple cases in a dynamic environment.
• Knowledge of the automotive field and DMS software (an asset).
• Team spirit, initiative, and positive attitude.
• Good level of French speaking and writing; English is an asset.
• Valid driver’s license.

Advantages and working conditions

• Competitive salary and opportunities for advancement.
• Retirement plan and comprehensive insurance (medications, dental, vision, life, disability, travel).
• Health insurance and paramedical benefits.
• Employee assistance program and social club.
• Ongoing training and reimbursement for professional development activities.
• Employee discounts and referral program.
• Free parking and easy access by public transport.
• A work environment focused on mutual support, respect, and professional growth.

Why choose us

At Léveillé Chevrolet Buick GMC, your contribution truly counts. We prioritize teamwork, listening, and continuous improvement so that everyone can thrive and participate in collective success.

Join our team

If you're looking for a stimulating environment and a company that genuinely invests in its talent, we would be pleased to meet you and discuss further.