Financial Services Manager - Terrebonne Ford

A high-volume automobile dealership located on the North Shore of Montreal, Terrebonne Ford is seeking a passionate and results-oriented Financial Services Manager to lead the financing and insurance solutions related to vehicle sales.

About the Opportunity

You will be responsible for all financial activities related to sales, aiming to provide an exceptional customer experience while maximizing departmental profitability. You will contribute to optimizing our financial processes, training teams, and ensuring regulatory compliance.

Key Responsibilities

• Oversee all financial activities related to vehicle sales (financing, insurance, and related products).
• Define and implement strategies to optimize financial processes and increase sales of financing products.
• Work closely with the sales team to offer tailored and compliant financial solutions.
• Analyze financial performance, prepare reports, and recommend improvement actions.
• Train and coach the sales team on financing and insurance products.
• Ensure compliance with standards and regulations regarding financial services.
• Supervise the documentation management of transactions (forms, credits, contracts) and review credit requests.
• Manage the collection and tracking of financing and insurance fees.

Profile Sought

• Degree in finance, business administration, or a related field (bachelor's degree preferred).
• Minimum of 3 years of experience in a similar role, ideally in the automotive sector.
• Excellent communication and interpersonal skills.
• Ability to work under pressure while providing exceptional customer service.
• Team spirit and ability to collaborate across multiple departments.

Skills and Tools

• Proficiency with SAAQClic, Merlin (Sales), and Activix CRM systems; strong general computer skills.
• Valid driver’s license.
• Knowledge of automotive financing and insurance processes and the requirements of financial institutions.

Benefits and Working Conditions

• Competitive salary and comprehensive benefits (health, dental, vision insurance; disability and life insurance; medication coverage; travel insurance; employee assistance program; sick leave; ongoing training).
• Auto allowance.
• Prescription safety glasses.
• Free parking and easy access by public transportation.
• Work-life balance policies and professional development opportunities.
• Commitment to ongoing training and skill development.

Why Join Terrebonne Ford

• Dynamic environment focused on excellence and innovation.
• Dealer recognized for quality customer service and operational performance.
• Ford President’s Award 2024 – Diamond Club, testimony to our commitment to excellence.

If you are ready to take on this challenge and contribute to our success while developing your skills, join us and participate in the growth of a major automotive group on the North Shore.